e-mailing invoice questions

[WillM]

When I do an invoice and pull up customer how do I know if that customer gets a paper invoice or an e-mailed one.

Why does the program send e-mails sometimes and not other times. I did invoices once and when I got done it sent some of them e-mail, the the next day I did some invoices and it did not send any and I had to go back and send them one at a time.

I am using PT Complete 2007:

[rick Prindivill]

Check your setting for "Form Options - Delivery Methods" under Maintain Customers and Sales Defaults.

If the selection is set to "E-Mail" then you cannot print a paper copy from REPORTS-Accounts Receivable-Invoice, but you can from the Task - Invoice screen.