HELP! 08 Peach runs slooowww on vista!!

[pixiesticks23]

I am in need of a fix for this problem I am having asap! Here's the rundown of my situation. Bought new computer, HP w/250gb hard drive, dual processor running on VISTA. Connecting to another office computer with ample amount of hard drive free space that is running xp. Found out that 06 peach complete would not work with Vista. So had to upgrade $$$ for 07 or 08, went with 08 to stay on top of things. Office adm. & our computer geek got it up and going while I was on vacation. BUT it is running so slow when ever I try to use it. The other computer on our network runs fine with the new software using XP. It's quick and seems to have no problems. I tried turning off the virus scanning on Peach like the help said, change options under global but no luck there. Can anyone help me get this thing running smoothly? I now wish I had not bought a new computer at all! I know it's not Peach, it's Vista but I have to deal with it. Please Help. anxiously awaiting replies! Lots of work to do and slow performance is not acceptable here.

[jcruze]

I am certainly no expert on Peachtree or computers but I am willing to bet that you have no where near enough memory installed in the new computer. Both Vista and Peachtree 2007 and 2008 need huge amounts of memory to function. My guess is that your new computer has no more than 512kb when it probably needs 4x that or 2.0mb. This is totally unrelated to hard drive size. Your computer person should be able to tell you what is in the box now and what you will need to purchase to get it up to speed. Be prepared to spend more $$!

[GaryVC]

I think you are stuck in the 80s on memory size. That should be 2 GB.

[jcruze]

Yes, you are correct, very 80's, it should be 2 GB

[seb27]

Having said that, the recommended Sys Config for Premium 2008 is 1Gig P3 with 512MB RAM for SU, 1.8Gig P4 with 1 Gig of RAM for MU. For Quantum 2008, it's the same processor with double the RAM.

[rick Prindivill]

Check to see if your Anit-Virus software is the culprit. If so, see if you can remove both the Peachtree program / data folders and the Pervasive Software (PVSW) folders from its scans.

[Firemann59]

I am having the same problem with Peachtree 2007. I have 1.8 GHz dual core processor with 3 GB ram. I had no problem on my older machine with 900 MHz processor and 756 MB ram. From other posts, it appears to be a problem with the data base engine. I hope Peachtree will get this fixed or I may have to look elsewhere for accounting software.

[rick Prindivill]

You can try to adjust the Pervasive Software Microkernel Database Engine Cache value in the Windows registry to a higher value. Be sure to backup or export your Registry settings before making any changes.
Default Value is 8192 and can be changed in increments to a value equal 204800 not exceeding 30% of your RAM memory. Note - Peachtree does not recommend this but Pervasive Software does document such changes.

[MICROSOFT]

Check Your Antivirus Software

1.Remove Peachtree
2.Remove Antivirus

you must Complete Remove

Restart Pc


1.Install Antivirus Software

2.install Peachtree

Try.........


If Not Just Back Up Your File Format your Pc .....

[pixiesticks23]

Well, I'm not sure what all the 80's comments are about, I didn't list my Ram size on my "just out of the box" New computer in the original post, It's actually 894MB which is probably the problem after I read the more helpful posts at the bottom. The other computer on the network only is showing to have 504MB of RAM. We were told that it was a Gig when it was built for us. So could it be that the other computer that is the host could be too slow in sharing the information with my computer?

[wad_96b]

More likely it is still your computer... Windows Vista needs almost a Gig of memory just for itself. You should open Task Manager and go to performance and check your Available Physical Memory before you start peachtree.

[sparki]

I am having the same problem with my wife's new XPS running Vista.:( I have narrowed it down to the network. If I have the computer on our domain network Peachtree starts and operates very slowly. It can take several minutes to switch screens or start up. If I cut off the network it runs normally.:) I called peachtree and they were stumped.:rolleyes: They said it must be priviledge settings on the network. Not that I can find. Let me know if this sheds any light on your situation; you may still be stuck just in a different place. I am trying to avoid a format and return to XP.

[BtrieveBill]

Troubleshooting slow PeachTree connections is like troubleshooting other slow database connections -- you must look at the network layer to see what is going on.

I suffered with QBPro being slow for a long time before I realized (through a network trace) that the problem was really related to the software trying to establish a local lock on the shared networking file -- and the operating system (thanks to MS) deciding to re-try the attempt several times for me, at huge intervals. Anyway, after adjusting some OS settings, QB went from 20+ seconds to start to under 2.

I've seen simialr issues on the Pervasive database, but usually they are based on naming issues, attempts to communicate over TCP/IP that fail, or other odd problems. I can say that on a clean network, the system should be blazingly fast.

If you've never worked with a network analyzer, then this will be a bit difficult. However, there is a open source package called WireShark (www.wireshark.org) to get you started. Get that software installed on your workstation (or on the server, or both) and play a bit.

When you're ready, enable a full capture (i.e. all packets hitting the network) and do your "slow" operation in PeachTree. When PeachTree finishes, stop the network capture. Now, you have a single file that contains ALL communications between the workstation and server.

Now for the hard part -- look through the trace file, looking for anything that looks like it is taking a long time. Btrieve traffic will be over port 3351 (to the server), so you'll be able to see that easily enough. In fact, I'm guessing that Btrieve traffic will probably have a round trip response time (the time from a request to the corresponding reply) of under 0.1ms, unless your server really is from the 80's. (Many of my customers have access times of 0.01ms or less for high-end GbE systems.)

Once you've confirmed that this is fast, look for something that may be slow. If ALL requests are slow, then your network itself may be flaky. If you see "Retransmission" packets or other huge delays, that could be an indicating of a physical (i.e. cabling) problem.

Of course, experts do exist that can help with this process, if you are looking for some professional help.

[Firemann59]

I was having the same problem with Peachtree Complete 2007 running slow. On another post, someone suggested that Norton could be the culprit. I removed Norton Internet Security and it solved the problem. I installed AVG anti-virus software to replace Norton.

[TheWolf]

Something I have ran into twice in the last week, is that the network was a peer-peer, and the host computer's firewall was set to always alert when something tried to access ports. Users were getting various error messages, locking up and slowness. The user at the host computer was clicking to allow access as fast as they could <chuckle> but not fast enough. I had them set the required files to always allow access and excluded the Peachtree directory from active scan.

I recommend to all of my clients to remove Vista and install XP Pro. Vista has huge problems, and not just with Peachtree. It does not look like MS is coming out with an SP soon. I have seen problems with programs not working, or operating slow, hardware not working and some hardware not having drivers that work on Vista.

[roadpeach]

"Vista has huge problems" Tom, that sounds more like personal opinion then matter of fact. Recommending clients to go back to XP Pro is a large step back. The improvements in Vista far outweigh the limitations on older programs and older hardware. Vista's biggest issue is memory use. As stated before, anything less then a gig of ram is a dog with Vista. As a minimum, i would recommend from 2-4 gigs of ram on a serious workstation. The only issues I have run into with Vista outside of lacking ram is user access control(uac), and thats a snap to kill if you need to.

If you are showing 894mb of ram, you have 1 gig, with the rest going to shared video. If you were to upgrade the ram to at least 2 gigs, you would see a noticeable difference.

The antivirus software as stated by a few posts could also be the culprit, but if you are running vista with 1 gig of ram or less, you are crippling the OS as far as performance is concerned.

Joshua Hiebert
Somewhere in Idaho Today

[TeeCee]

I have installed Peachtree Pro 2008 a few days ago. I have spent over four - five hours looking for a solution to this “slow” problem. Thanks to this forum I have a direction to go.

New system with VISTA, 2gig ram.

After reading the post by BtriveBill I disabled my network connection and poof – worked. The program works like I would imagine it to work.

I have even downloaded Wireshark, but we are talking days to understand and use this tool. I am running a simple home network with LINKSYS 802.11b router three computers (one wireless) and a Playstation 3 (wireless) connected. There has to be a simple solution to this problem.

I do have Norton Internet Security that was pre-installed. I have had this system for over the 30 day trial period. So uninstalling it is no big deal. I have however disabled it in startup and PT reacted no different than when it was running.


As I said the system I have PT Pro 2008 installed is new and clean, right out of the box. It’s a simple setup so I have no clue why this program is so difficult to configure. Of course there is nothing on PT’s site that this problem exists. I read someplace that the program would react slow if the company data was on the root drive so I uninstalled and reinstalled and placed the company on a external HDD. No difference in the slow problem.

As I said, disabling my network connection was the fix. Now what without having to become a networking tech?

edit - forgot to mention. I set it up as a single user on this system.

[Joshag]

All have said.. TheWolf hit it... Its Vista set-up no other else....

[jhpark]

I'm having problems with my installation of Peachtree 2008 on Vista as well. I have it on WinXP and screens come up instanteously when I double-click (like to open up a particular invoice or whatever). On Vista, it takes about 3-5 seconds for the same window to pop up.

This is a machine with 3 GB of Ram... I don't want to disable my network connection because I actually use it. Any other ideas?

[TheWolf]

Actually Josh it is more than a personal opinion, it is a professional one. Just listen to the users on this forum, or any forum that talks about Vista. the problems are not just with the Peachtree program, but with many other programs. I have seen it in the field, I currently have a little over 1900 clients.

In the cases of slowness I have found they had a gig of RAM, removed all anti-virus, and took down the firewall software, and they were still dog slow. If someone has the answer, I am all for it, but regardless of anything else, a business has to be practical, and Vista just is not practical because you might as well replace all OS with Vista, upgrade all RAM and possibly processors, and may have to replace some hardware, due to no drivers available for it. Maybe money is not a concern for you, but for most small business owners it is.


"Vista has huge problems" Tom, that sounds more like personal opinion then matter of fact. Recommending clients to go back to XP Pro is a large step back. The improvements in Vista far outweigh the limitations on older programs and older hardware. Vista's biggest issue is memory use. As stated before, anything less then a gig of ram is a dog with Vista. As a minimum, i would recommend from 2-4 gigs of ram on a serious workstation. The only issues I have run into with Vista outside of lacking ram is user access control(uac), and thats a snap to kill if you need to.

If you are showing 894mb of ram, you have 1 gig, with the rest going to shared video. If you were to upgrade the ram to at least 2 gigs, you would see a noticeable difference.

The antivirus software as stated by a few posts could also be the culprit, but if you are running vista with 1 gig of ram or less, you are crippling the OS as far as performance is concerned.

Joshua Hiebert
Somewhere in Idaho Today

[roadpeach]

if you base opinion of what you read on forums, esp. tech help forums, that opinion is going to be slanted. most forum posts are only made when people have a problem or need a solution.
Microsoft made no secret that vista was a big upgrade, that machines would need to be updated and other aspects brought to date. Now, if you want to quantify that a small business with windows 95 should not go to vista because they would have to invest in the change, you would be right. i too have seen both sides of vista, and weighing the benefits against the downside still have to side with vista.


i'm out catching trout. take care tom.

[sharrowm]

Personally, I believe the issue is with PT2008, not Vista. I recenty upgraded to 2008 Premium from 2005 Premium. PT runs fine on the server, but painfully slow on networked computers. We have one network computer running XP and another running Vista. The server has 2gb and runs XP as well. The 2 networked computers have 1gb and both are near-unusable slow running PT2008. I'm talking up to 30 seconds to find a record and another 30 seconds to update/save a record! Since this was not a problem until switching to 2008 then I would have to assume it is not a hardware problem. Very frustrating!

[Gregthree]

If you go to peachtree.com and type in vista slow it will give you specific directions on how to fix the problem. THe heading is "Peachtree Not Responding or slow on Windows Vista, which has norton security 2007 Installed."

In short, you need to go to the firewall and allow it accept that match a rule that you will create with the instructions.

It takes a few seconds and it works like a charm.

Greg