maxib
04-28-2002, 01:39 AM
First of all, let me apologize for the length of this question. I simply don’t know any sorter way to describe the problem. Something very strange has happened with my Peachtree Complete Accounting 2002. I’m hoping I can explain the problem well enough to get some much needed help. When I record receipts, most of the time the receipt applies to an invoice (receipts are for rent charged tenants in an office building.) A couple of our tenants, in addition to paying rent due, also pay for excess electricity usage that is not billed to them in the invoice but is determined by a monthly meter reading. I have always been able to mark the appropriate invoice paid then switch to the “Apply to Revenue” tab, enter the correct account number (in this case the utilities expense account) and record their reimbursement to us of their part of the electric bill. When I attempted to do this today after not being able to work with this program for almost a month due to illness, I was unable to enter an account number on the “Apply to Revenue” page. The column headings that are now available are Quantity, Item, Description, Unit Price, Tax, Amount and Job. There is no way to enter a GL account number. Having not been able to work with this for a few weeks, I can’t remember exactly what the column headings were before, but I KNOW there was a way to enter any GL account number that I wished. Also, because some of our tenants prepay their rent before the month in which it is due, their rent is debited to the cash account and credited to a “Prepaid Rent” account when it is received. In the month in which the rent is due, I go to the Receipts page, click on the arrow beside the “Cash Account” and highlight the “Prepaid Rent” account so that the correct amount is pulled from Prepaid Rent and applied to their invoice for that month. Now I can no longer access the Prepaid Rent account from the “Receipts” page. I have restored older backups of Peachtree, but that does not seem to help. I did have to reformat my hard drive and reinstall Peachtree around the end of March. I ran into a couple of problems with that and posted a question on this board at that time. However, everything appeared to be working all right after following the suggestions I received. I don’t know if that problem has any bearing on this one or not. When I first opened Peachtree today, a notice popped up saying something about an update being available on the Internet. I don’t remember the exact wording. I clicked on “OK” but nothing seemed to happen. I’m now wondering if there was something in this “update” that caused these changes. Any suggestion greatly appreciated.