Paycheck stub info not correct

[Greg Lawrence]

Started using PT in June, 2000. Converted from Quickbooks. Entered YTD QB payroll info as beginning balances in PT. Closed payroll year 2000 in 2002. Track vacation time in PT, went to enter 2002 lump sum vacation in employee beginning balances. Data from 6/1/00 beginning balances still there, PT wouldn't let me save new vacation info, said payroll date invalid, highlighting the 5/31/00 date. Deleted all of the 5/31/00 beginning balances, entered new vacation beginning balance. Now, even though the year 2002 payroll reports are correct, YTD column on payroll check stubs is off by the amount of the 5/31/00 QuickBooks beginning balances. In trying to fix this, I also closed payroll year 2001. If I re-enter the beginnig balance info from 5/31/00 as 1/1/02, my payroll reports are inaccurate. Can't enter beginning balances as 12/31/01, get the 'date invalid' message. How do I change the values that print on the paycheck stubs without messing up my payroll reports?

[dringstrom]

You can't enter 12/31/01 because you closed the 2001 fiscal year. You may want to try calling Peachtree Software directly on this one. Or, choose which is more important to be correct...the paystubs or the reports.

Hope this helps...good luck!

[Greg Lawrence]

Thanks for your response. I gave up calling Peachtree a long time ago. I could never get through or when I did get through they want money before answering my question. I thought closing the payroll years would zero out the beginning balances. I am hoping there is some obscure file where I can edit the individual employee payroll journal records to remove those beginning balances. Any suggestions on the most efficient way to contact Peachtree?

[dringstrom]

Peachtree's support has gotten much better in recent months, at least in my experience. You will have to pay for their time, though. Keep in mind, though, that they're a business. When people contact me directly through my web site, I also charge them for my time. But, I also choose to donate a fair amount of time helping people in this forum.

Most likely there's not a good answer to your problem, unless you rebuild the company. Before you go to such lengths, or decide to just live with the problem, I think it's worth a $35 call to Peachtree. Also, be sure to get a case number. If you don't get an answer the first time, call back, and try talk to somone else. You may have better luck, and shouldn't have to pay for the second call.

[Holland]

Any more suggestions? I have the same scenario with my data.

[TheWolf]

Create a zero payroll check to enter lump sum amounts for their vacation/sick time or add it to the first check of the year. To do a zero check you zero out all hours and deductions, then enter the amount of hours in the vacation/sick field you want to add. Give it a unique check number so you can tell it is not an actual check in the check register or account rec screens.

[Holland]

Thank you, I will try that.