Account rec - strange result

[rlovingjr]

I have never been a big fan of how Peachtree handles the bank rec task but today takes the cake.

I get to the end of my reconciliation and I am off by $216.69. I double-check my items that I have marked as cleared and the totals per the bank statement for deposits and credits. No problem.

There is no item in the reconciliation screen for $216.69 so I take a look at the GL for the cash account. There it is a check for $216.69 that will not show up in the account reconciliation window.

I solved the problem by deleting (not voiding) the check and entering it again. It now shows up in the reconciliation screen and the account is in balance.

Has anyone else witnessed this strange behavior? Peachtree does some interesting things but add this on top of the poorly designed bank rec window and it took me almost two hours to fix.

Thanks,

Rich

[Diane Koers]

It does happen occasionally that a transaction must be deleted and reenterd. PT is aware of the poor bank rec screen and has said they will revamp it. When....no one knows.....(or at least they aren't saying)

[Robert Walraven]

I'm guessing there is a small chance of seeing a rework of the reconciliation form in 2004, but most likely it will never happen.

I'm really frustrated by the current form too. Every month we have to go back and fiddle with ticket dates on receipts to allow us to do a correct reconciliation. (Yes, I know - we should be explicitly setting ticket dates in the first place to avoid the problem.)

I would not mind building a more utilitarian add-on, but when I raised the subject a while back and asked for suggestions on how a proper reconciliation form should be structured and what a reasonable price would be, NOBODY seemed interested. So for the forseeable future we will just have to live with the form the way it is.

[julieitg]

I have tried a bunch of different ways to use the account reconciliation feature in Peachtree, and I am having errors.

For instance, I balance an account, the difference is correctly 0, and I click on OK. The I reopen the reconciliation window for that same account, and suddenly a bunch of extra deposits have been cleared, that I didn't want to clear, and I am not balanced any more.

Has anybody got any fixes for this problems? I am going nuts!