Year End Trouble Recur caused Paid in full for future invoices

[cinellipools]

:confused:I am trying to help my brother in law. He went ahead and did the year end wizard but I think he did something incorrectly. I think he clicked the Payroll & Fiscal year Read only and now his customers recurring for Jan 2009 all say they are Paid In Full and will not print!??? I closed out my year end for my company with no problems. Also he did try to upgrade to 2009 but had some issues and never upgraded. Could this have anything to do with it? We tried to restore to Nov which was before the year end was done but the Jan 2009 is still with the customers saying Jan and months following as Paid In Full and not Unpaid.......Anyone with any advice???

Thanks in advance, Josephine

[BRENDAM]

I don't think it has to do with the year end wizard....I am having the same thing happening and haven't run the wizard yet.

All recurring entries past December are showing up as paid and it's not possible to delete them. They show up as sales in the proper months but do not show up as open in A/R.

Sorry I can't help, maybe someone can help us both!
Brenda

[Donna B]

I have had this problem the past couple years and now know how to quickly resolve. Go to File-Data Verification and run the Data Reliability Test. This will correct the errors and you can run a log to show the corrections that have been made. Hope this helps:)

[Donna B]

:confused:I am trying to help my brother in law. He went ahead and did the year end wizard but I think he did something incorrectly. I think he clicked the Payroll & Fiscal year Read only and now his customers recurring for Jan 2009 all say they are Paid In Full and will not print!??? I closed out my year end for my company with no problems. Also he did try to upgrade to 2009 but had some issues and never upgraded. Could this have anything to do with it? We tried to restore to Nov which was before the year end was done but the Jan 2009 is still with the customers saying Jan and months following as Paid In Full and not Unpaid.......Anyone with any advice???

Thanks in advance, Josephine

I have had this problem the past couple years and now know how to quickly resolve. Go to File-Data Verification and run the Data Reliability Test. This will correct the errors and you can run a log to show the corrections that have been made. Hope this helps

[BRENDAM]

Thank you so much! Worked like a charm!
Brenda