Receivables

[lhfrank]

I started using Peachtree Complete in January. When I run my financial reports my A/R balance remains the same as my January balance but my aged A/R is correct. Other accounts such as cash are correct in the financials. Help!

[Lisa_p]

Sounds like your Invoices aren't hitting the proper A/R account. Run your A/R Aging normally and then run it again filtered for the A/R account where you think they should be and compare them.

If you don't see the A/R account on the invoice screen - go to Options, Global and unhide the G/L accounts. If an invoice has already been paid, you can't change the A/R account, but that's OK, because it went in and out. If an invoice is unpaid, you can change the A/R account to the correct account.

[SteelerFan]

Usually why this happens is you changed the AR account for one receipt and then all subsequent ones went to that one. Not the best software design but it's not fatal, just an annoyance.

If the invoice was already paid, you can delete the receipt, change the AR account, and then repost the receipt.