Calculate Finance Charges does not work

[cdsp]

Hi,

I'm using PT Complete 2008. I have two customers that are past due. They are both setup for finance charges and I have the customer defaults set to charge finance charges. Annual interest rate 18%. When I run the calculate finance charges and view the report, the customers don't show up. Also if I apply the the finance charge, no charge have been calculated on the statement.

I've uninstalled (from the Peachtree disc), reinstalled and the same problem.

Should I do an uninstall again, then remove the entire Peachtree directory (since the directory or company data does not get deleted during uninstall), reinstall, and restore my company from my Peachtree backup file?

Any help would be greatly appreciated!

[LindaLu]

Looking at your first attachment, you're telling PT to calculate finance charges on invoices 1 day overdue up to 0.00 at 18%, and for balances above 0.00, at 0.00%. Peachtree did not lay this one out in a logical manner and it gets confusing. :confused: I think to get 18% on ALL your overdue invoices you need to enter 18% in the field after "On balances above that:"

Peachtree is allowing you to have two different finance charge percentages based on the amount overdue. For instance you could charge 18% on balances up to $5,000 and then only 10% on balances above $5,000.

Hope this helps!

[cdsp]

Aaaahhhh..... That worked! I don't know why I didn't figure that out.

Thank you very very much. It was driving me nuts!

Victor.