JackH
11-13-2009, 08:13 AM
I have a dedicated machine for PT 2010 single user. Never in the past had to open Outlook to send a report or invoice from PT. Outlook 2007 appears to be installed and operating correctly BUT.....
From the invoice click email. Select form, click email.
Outlook 2007 new message window opens properly and all info is correct.
On the outlook window click send. Message closes but the message is never sent UNTIL I manually open Outlook. The message is in the outbox and normal send/receive sends the message.
If Outlook is open when I go through the process to email the invoice it is sent immediately.
In the past I NEVER needed to open outlook to send the message. I have called support 3 times and the only answer I get is that "it is not our problem, it is an outlook problem".
Jack
From the invoice click email. Select form, click email.
Outlook 2007 new message window opens properly and all info is correct.
On the outlook window click send. Message closes but the message is never sent UNTIL I manually open Outlook. The message is in the outbox and normal send/receive sends the message.
If Outlook is open when I go through the process to email the invoice it is sent immediately.
In the past I NEVER needed to open outlook to send the message. I have called support 3 times and the only answer I get is that "it is not our problem, it is an outlook problem".
Jack