Old outstanding amounts due

[Linda Valentine]

I just started using Peachtree, and the former person left some really old items on the Aged Receivables. I've been told there is no way to get rid of them. Is that true? These items need to be cleared off so the report can be correct. Can someone tell me what book I can find an answer for this? Or do I need to contact a consultant? If I can do this, how hard is it for a new user?? Thank you!//Linda

[dringstrom]

One approach is to go to Tasks, Receipts, then change the cash account to an income or expense account of your choosing. Bad debt might be a good option. Then, pull up each invoice, and mark it as paid. When you're done, be sure to change the cash account back to your regular cash account, otherwise future payments will post to the income/expense account that you choose instead of your cash account.

[deelpl]

What about when you have an amount due showing up on statements but no invoice in the receipts window for payment?

I can enter a payment but then the payment is forever in the Receipts window.