Help - Says it is in single user mode when nobody else is logged on

[ncoble4]

When I try to access a certain business it gives me an error that it is in single user mode. However no else with access has it open. When I try to log in to a different company file, it works fine. What can be the cause of this? How do I get around this?

Thanks for your help!

[ncoble4]

The exact error message I get is,

"You are attempting to perform a process to your company data that requires single user access. Please try again when no other users are accessing PeachTree Accounting for Windows"

However, this doesn't happen when I view other company files.

Hope this helps you help me!

[Annajane]

This usually happens when the program has closed abnormally. Have you rebooted the computer where the data is located and the workstation.

[Diane Koers]

Restart your computer and the server. That should remedy the problem.

[ncoble4]

Thanks for your help!

By restarting all the workstations with peachtree installed, we were able to get it to work properly.

Thanks again.