PDA

View Full Version : Transations stopped flowing to Bank Rec


Unregistered
09-02-2001, 04:42 PM
We have PT Complete Ver. 8 . Neither new checks or deposits
show up in Account Reconciliation. It stopped in the middle of a month. We post automatically. Can anyone help?
Thanks

Diane Koers
09-03-2001, 07:19 AM
Double check the transactions and make sure they went to the cash account and not some other account.

Unregistered
09-03-2001, 09:10 PM
The transactions are definitely the same cash account.

Diane Koers
09-04-2001, 12:24 PM
You may need to run an Integrity Check. Make sure you backup your PT before you run the I/C. Run the Reindex files, Bank Rec. If that doesn't work, contact me at dkoers@home.com and we'll go to Plan B

Unregistered
09-05-2001, 08:00 PM
Went to Help and followed the directions for doing an I/C. Instead of having an option under file for I/C it said Fix Company.
I took that opion and it seemed to go through everything ,which in help it says not to do ? Everything seems to be OK except
that nothing flows to the Account Reconcilliation as before. I noticed it only happens on the main Cash account.Other Cash accounts work. ?????
Thuoght it would be of interest to everyone to mention the problem that arose doing an I/C. I'll try to E-Mail tomorrow.