I/O Error In File customer.dat

[christian01]

I am receiving a message when I try opening a company that says "I/O Error In File C:\Peachw\bacbroio\customer.dat"

Does anybody have a solution for this error?

Thanks

Christian

[Cmjohns]

Sounds like customer.dat is missing or is corrupted. Do you have a backup? Could you replace the old one?

[Diane Koers]

WARNING! Do NOT just copy the customer.dat file from a backup. This could corrupt your entire PT system.

First, make a different backup
Change to Accounting Period #1
Run an integrity check to reindex the customer file
(Run only that check - no others)
If that does not fix the problem, you will need to restore a backup from before the error occured; just be sure to restore the entire backup not just part of it.

[Robert Walraven]

[QUOTE]Originally posted by christian01
[B]I am receiving a message when I try opening a company that says "I/O Error In File C:\Peachw\bacbroio\customer.dat"

Btrieve error 2, I/O error, indicates that your file is trashed and there is no way to repair it. The only fix is to restore the last good backup and reenter everything from that point.