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christian01
09-05-2001, 12:41 PM
I am receiving a message when I try opening a company that says "I/O Error In File C:\Peachw\bacbroio\customer.dat"

Does anybody have a solution for this error?

Thanks

Christian

Cmjohns
09-05-2001, 01:44 PM
Sounds like customer.dat is missing or is corrupted. Do you have a backup? Could you replace the old one?

Diane Koers
09-05-2001, 08:08 PM
WARNING! Do NOT just copy the customer.dat file from a backup. This could corrupt your entire PT system.

First, make a different backup
Change to Accounting Period #1
Run an integrity check to reindex the customer file
(Run only that check - no others)
If that does not fix the problem, you will need to restore a backup from before the error occured; just be sure to restore the entire backup not just part of it.

Robert Walraven
09-06-2001, 07:35 AM
[QUOTE]Originally posted by christian01
[B]I am receiving a message when I try opening a company that says "I/O Error In File C:\Peachw\bacbroio\customer.dat"

Btrieve error 2, I/O error, indicates that your file is trashed and there is no way to repair it. The only fix is to restore the last good backup and reenter everything from that point.