sfenster
09-11-2001, 01:17 PM
This is a request for assistance.
I am experiencing a major disconnect relative to using the product. I am working with a law firm and have a number of clients for whom we write checks for and then seek reimbursement.
Creating a "customer" profile (with beginning balance) seems easy; what I can't figure out is how to post payments/checks to these client accounts. The only option on the payments/checks form is "jobs" -- not customer. Basically I would like the check/payment amount to "hit" the customer account balance.
I've tried to work with this in respect to job costing, but that's not working, either. Although I can create the job account and write the check, the two number don't meet up.
Help!
I am experiencing a major disconnect relative to using the product. I am working with a law firm and have a number of clients for whom we write checks for and then seek reimbursement.
Creating a "customer" profile (with beginning balance) seems easy; what I can't figure out is how to post payments/checks to these client accounts. The only option on the payments/checks form is "jobs" -- not customer. Basically I would like the check/payment amount to "hit" the customer account balance.
I've tried to work with this in respect to job costing, but that's not working, either. Although I can create the job account and write the check, the two number don't meet up.
Help!