GL Posting errors

[CHARTILE]

Our system since the upgrade to 2002 does not seem to recognize dates somehow. For example, our federal taxes in the current earnings report zero out in our the ledger account, and zeroed out when the reports were ran at the end of the month. Now we are doing quarterly taxes and the amounts no longer equal the general ledger although the ledger account is zeroed out.

Another problem is we can no longer change the date on an payable. Before the new update when the month changed I can entire the payable then reopen it and change the date to the prior month. Now it posts correctly on the aging but not on the general ledger. The only way I can get this error corrected is to change the accounting period and go back in to the prior month.

[Baytek]

Regarding problem #1: What ledger account is zeroed out? Is it a liability account? Is it an expense account? What is the "account type" for the account that zeroed out?

GL accounts for income and expenses zero out at the end of a fiscal year. The net is posted to the retained earnings account. Liability accounts can zero out as you make payments for the liability.

Regarding problem #2: I tried to duplicate your accounts payable problem. I can select a current month purchase invoice and change the date to a prior month. Are you using passwords? Do you have full access to accounts payable?