security privilege

[mcummins]

We are getting the following message: "Unable to determine security privilege". Using PCA 2003, multiuser, networked.

We can't access the company file. Have you seen this before?

Thanks,
mc

[dringstrom]

This is typically an indication that your data files are corrupted. If you can't restore from a backup, click the Data Damaged banner at the top left of your screen to inquire about repair services.

[peachtreekk]

Will Peachtree 2004 still have this type of problem

[dringstrom]

Since the underlying database structure didn't change with P'tree 2004, I would expect that this continues to be a possibility. As with ANY accounting package, frequent back-ups are your best defense against possible data loss.

[Robert Walraven]

File corruption like you are seeing can't be caused by Peachtree itself but is a sign that the network or system services that Peachtree requires are having a problem. That is why upgrading to a new version of Peachtree won't have any effect on data getting corrupted.

The problem is not unlike driving on a road with potholes. Buying a newer car won't make the ride any better or reduce the risk of a flat tire.

[peachy064]

Data is most likely corrupt. Restore most recent "good" backup.

[mcummins]

How do I restore a backup when I can't open the company file? Can I just open a sample file (Bellweather) and restore over it?
Thanks,
mc

[dringstrom]

Under no circumstances should you restore over one of the sample companies. If you later upgrade Peachtree, it's highly likely that your data would be overwritten by the upgrade process. Create a new, blank company, then restore your data into that.

[peachy064]

D Ringstrom is absolutely correct!! Under NO CIRCUMSTANCES should you ever, ever, restore backup into a sample company. You would create a empty company, ignoring the settings during setup by clicking "next" all the way thru the setup process, and then restore YOUR company backup into it.

[jtiesi]

With PCA 2004, networked, I get the same issue, but only on one machine. It's running Windows 2000. The other 10 users using the same company data and same version don't have this problem.

Help!

[Jim Dale]

Occasionally, going into regedit does fix the problem. Let me look it up, and post it. THIS DOES NOT TAKE THE PLACE OF DATA REPAIR. BUT OCCASIONALLY, DATA REPAIR IS NOT NECESSARY TO FIX THIS PROBLEM. With this scenario, where only one of ten does not work, this fix may work. BRB

[Jim Dale]

Originally posted by Jim Dale
Occasionally, going into regedit does fix the problem. Let me look it up, and post it. THIS DOES NOT TAKE THE PLACE OF DATA REPAIR. BUT OCCASIONALLY, DATA REPAIR IS NOT NECESSARY TO FIX THIS PROBLEM. With this scenario, where only one of ten does not work, this fix may work. BRB
This is only for 2004: (not 2003 or 2002)
open regedit
double-click HKEY_LOCAL_MACHINE
double-click SOFTWARE
DELETE THE FOLDER PEYX????
load the installation CD and run Repair/Restore
if you recieve errors during Repair,
uninstall peachtree and reinstall to the same data path

Of course if this doesn't work it probably is corruption

[jtiesi]

I deleted the folder PEYX???? from the registry and repaired my installation. There were no errors when I repaired Peachtree but I still get the same error message. I can access all of my company data except for two folders. Is there a way that one user can block another user from accessing the data?

[Jim Dale]

Originally posted by jtiesi
I deleted the folder PEYX???? from the registry and repaired my installation. There were no errors when I repaired Peachtree but I still get the same error message. I can access all of my company data except for two folders. Is there a way that one user can block another user from accessing the data?
yes with passwords. which 2 folders? 2 companies? can the other stations access them? are there different paths?

[Jim Dale]

Originally posted by Jim Dale

yes with passwords. which 2 folders? 2 companies? can the other stations access them? are there different paths?
are you still getting the same error message?

[jtiesi]

Same error message.

Data is stored in the same location for all users.

Have you ever seen a situtation where a user can access the data from one machine but not another?

[Jim Dale]

You refered to being able to access everything but two folders. Is this on that 2000 computer? Did you mean that you have multiple companies and can access some but not two? What did you mean?
Yes it could be a network issue. All of your machines that are 98 would not have the same level of security as is possible on the 2000 computer. Are you on a server? Peer to peer?

[jtiesi]

Our data is separated into multiple years. It is stored on a Novell Server. The users who use Win98 have no problem as do the users using WinXP. One computer using Win2k has no problem but the other does, regardless of who logs on to the network (which tells me it's not corrupted data but the computer itself that is the culprit). I can't figure out where the difference is between the two Win2k machines. All permissions are set correctly.

[Jim Dale]

Originally posted by jtiesi
Our data is separated into multiple years. It is stored on a Novell Server. The users who use Win98 have no problem as do the users using WinXP. One computer using Win2k has no problem but the other does, regardless of who logs on to the network (which tells me it's not corrupted data but the computer itself that is the culprit). I can't figure out where the difference is between the two Win2k machines. All permissions are set correctly. Same service pack on both? Can the computer with the problem access any of the companies?

[jtiesi]

Same service pack and it can access some of the other data. The only thing it will need to do is convert the data from an old format to the current format.

[Jim Dale]

OK, can't it be converted on another computer?

[Jim Dale]

can it access data that has been converted?

[kaydix]

Interesting about not being able to restore over sample companies. I have done this many times.... with no failure---

[dringstrom]

You won't experience a failure restoring over sample companies...the exposure is that if you upgrade your Peachtree version later, there's a good chance any data in the sample company folders will be overwritten.

[jtiesi]

The data that it wants to convert isn't the data I'm trying to access.

[kaydix]

DRINGSTROM - READ YOUR REPLY RE: SAMPLE CO AND RESTORE
THANK YOU - YES I CAN SEE A PROBLEM THERE- I RENAMES MY CO FOLDERS BUT THIS IS A RARE PRACTICE. THANKS

[jtiesi]

As it turns out the problem is attributed to the Novell Client software I am running.

Thanks for everyone's help.