Showing Sales In Qtysold/history Window That Does Not Exit

[mahesh kumar]

HI,

PLS HELP ME OUT.
MY PEACHTREE SHOWING SALES THAT DOES NOT EXIT (SHOWING IN PROFITABILIYT REPORT AND HISTORY WINDOW.
PLS SUGGEST ME HOW TO CORRECT THIS ERROR.

MAHESH KUMAR

[chikamic]

First ry running data verification. Be sure to back your company up first.

If that does not work report back and there are some other things you can try. Be warned though, you have data corruption and if it can not be corrected by data verification or integrity checks. You will either have to restore your most current backup (a period before the corruption appeared), or you will have to have it repaired, a service offered by the owner of this forum.

Michelle

[CMR-US]

and I called PT tech support. I had to do an integrity check/inventory journal sync. This basically goes back and unposts and reposts all the transactions. It can take a long time, depending on how big your company is. Anyway, I did that, and it fixed my reports and my history. BUT, it posted some transactions back to the GL incorrectly. I have two inventory accounts. It posted some transactions back to the wrong account. This is because it goes by the default NOW and sometimes you have instances where you don't always go by the default account. It was fairly easy to fix, but I did spend about 2-3 days all together on the phone with PT and fixing the the GL. I complained to their tech support and I got a call saying that this is a "known bug" ever since the 2003 version. They said they don't know what is causing it or how to fix it. I can't understand that. How can you not know what is causing it? Anyway good luck!

[ELLIE]

[QUOTE]Originally posted by ELLIE
[B]Alleluia......Alleluia.......

For the last year or so I have exposing the same problem over and over and over again.........not just because it happened to me
BUT, because I saw it as a reoccuring problem in this forum, a problem shared by so many people it could not have been coincidental.

THEY (PEACHTREE) HAVE FINALLY ADMITTED THAT IT IS A PEACHTREE PROBLEM???????

I finally feel vindicated.....however.....it still does not resolve our problems, nor address the issues....DOES IT!!!!!!!

I guess that confirms my unfavorable opinion of the company. Buyer beware and once put your money down...you are on your own.

[ELLIE]

TO MICHELLE,

IT APPEARS AS THOUGHT EACH TIME TIME THIS PROBLEM COMES UP, YOU OFFER THE SAME ANSWER...."DATA CORRUPTION. SEND IN YOUR DATA TO THE OWNER OF THIS SITE AND IT WILL BE CORRECTED".

WELL, AS I SUSPECTED ALL ALONG YOU WERE WRONG. I UNDERSTAND THAT THIS FORUM HAS TO PAY FOR ITSELF BY TRYING TO GENERATE AN INCOME FOR ITS OWNER. HOWEVER IT IS NOT REALLY FAIR TO MISLEAD PEOPLE WHO ARE LOOKING FOR REAL ANSWERS.

[chikamic]

Ellie,

First off, I do not appreciate your comments. 99% OF THE TIME DATA ISSUES IN PEACHTREE ARE CAUSED BY DATA CORRUPTION. I know this from dealing with Peachtree for over 12 years.

As Peachtree Professionals the only info we have access to is from Peachtree. As long as they were not admitting a problem, they were advising us to deal with it the same way they were telling you to deal with it.

EVERYONE KNOWS THAT BTRIEVE (NOT PEACHTREE) IS PRONE TO CORRUPTION AND MOST OF IT IS NOT ABLE TO BE SELF REPAIRED BY PEACHTREE. DO SOME RESEARCH ON BTRIEVE BEFORE YOU MAKE UNWARRANTED COMMENTS. THE PROBLEM HERE IS WITH PEACHTREE'S UNDERLYING STRUCTURE. WE ALL KOW IT IS OLD AND THE TRUTH IS THAT THE ANSWERS TO MOST PROBLEMS ARE THE SAME OVER AND OVER. UNTIL YOU GET OUT AND TOUCH HUNDREDS OF PEACHTREE INSTALLATIONS YOU WOULD HAVE NO WAY OF KNOWING THIS. By the way, DATA VERIFICATION, is run from the edit menu in Peachtree (beginning with v2002), it is a package of the most common integrity checks and solves a great deal of problems when run. ONLY WHEN THERE IS DAMAGE THAT CANNOT BE SELF HEALED FROM WITHIN PEACHTREE DO I RECOMMEND HAVING DATA REPAIRED, AND I DO IT BECAUSE I KNOW THAT IT WORKS. Also, if data is examined by the owners of this forum and they determine that they cannot fix the problem, THE CLIENT IS NOT CHARGED.

I post here to help, I make no money from this forum, although I have sent customers data to be repaired by them on many, many occasions (with 100% satisfaction, I might add).

IF YOU ARE SO UNHAPPY WITH PEACHTREE, THE ANSWER IS SIMPLE, BUY NEW SOFTWARE. I have run into customers that have been using the windows product since it was introduced and have never had ONE problem, there are millions of happy users out there. It is unfortunate for us that you are not one of them.

Michelle

[AAnderson]

Peachtree made the decision to base its software on btrieve, that does make it their problem. And like it or not, that fact makes "Peachtree" prone to corruption.

I don't think PT is purposely putting bugs in their software. What I do think they are doing is putting too much effort on adding features people don't need at the expense of creating a more stable and logical program.

I have a background in database development and I can't believe the "upgrades" they have made. As I have said elsewhere on this forum, I certainly don't need "Peachtree Today" what I need are things like multiple contacts in the customer record and the ability to generate a packing slip off of a sales order, etc...

I understand that software companies like Peachtree need to make money. Since I've been with my current employer, we have purchased every upgrade since v7. Its time for their developers to put Microsoft on the back burner and start addressing what I consider some very basic issues or 2004 will be our last upgrade.

Peachtree is a good value for your money with a little more effort it could be a great one.

I'm now getting off my soapbox.

[Diane Koers]

Bravo Michelle! I agree 100% with your comments.

Ellie, everyone who contributes to this forum is taking their own personal time to help someone with a problem for FREE. There are those of us who have taken the time (sometimes hundreds of hours) to develop third-party tools, applications, reports etc which work along side of Peachtree or assist with its operations. These were developed simply because someone here needed it.

I've been supporting Peachtree since 1988 and I have had numerous occasions where the database became corrupted and until the data repair option came along, they had no choice but to RESTART their entire company! (BTW: When I used to work with Quickbooks products, I had clients who ran into the same problems!!!!) I recommend the data repair to those of my clients who need it and they are ALWAYS 100% satisfied.

There is absolutely no reason the people who spent their time creating these add-on products shouldn't be able to offer them to others, in order to recoup some of the expense involved. The fact that one of the services is connected to this forum is totally irrelevant. My Peachtree for Dummies book was listed because it was a very valuable resource to those who needed it.

Just like Robert Walraven with Multiware. Robert has posted HUNDREDs (if not thousands) of free solutions to PT users on this forum and other similar newsgroups. When a free solution doesn't work, he (and often other readers) recommend his PawCom program . And it's an incredible program that adds great value to the users! The advice to use the product is FREE, and if it weren't for this forum, most people wouldn't even know it exists!

Some people say they see this forum or other newgroups and all they see are problems. Think about it. If someone is happy with their product or not having any problems, why would they seek out a source for help? They wouldn't of course, so that's why the only things you typically see on the forums are complaints. These groups are wonderful places to find answers WHEN you are having problems. None of us have all the answers, but as a group, we can often come up with one.

If some of us are defensive to your comments, it's because we give a lot of ourselves to these groups for nothing in return and we don't appreciate it AT ALL when someone bad-mouths one of us.

As far as the forum paying for itself, if you will notice...you don't see ads for naked women, viagra or ways to make a million dollars real fast. The only ads you see are those that help Peachtree users.

Bottom line Ellie; STOP COMPLAINING and offer real advice if you have any. Oh yeah....and if you have other PT problems or questions, you might try posting them here. If someone has an answer...they'll give it to you FOR FREE.

[chikamic]

To Diane: Thanks !!!!!!!!!!

Michelle

[Diane Koers]

MICHELLE!!!! SHHHHHHHH <g>

[chikamic]

Diane,

Got it !!!!! THANKS AGAIN !!!!

Michelle

[mahesh kumar]

Originally posted by chikamic
First ry running data verification. Be sure to back your company up first.

If that does not work report back and there are some other things you can try. Be warned though, you have data corruption and if it can not be corrected by data verification or integrity checks. You will either have to restore your most current backup (a period before the corruption appeared), or you will have to have it repaired, a service offered by the owner of this forum.

Michelle

sir,
thnks for yur kind reply
another problem is that data verification is greyed i can not click or check to select .help to solve this.
mahesh

[mahesh kumar]

HI EVERYBODY,
I AM TRYING TO REMOVE DATA VERIFICATION GREYED OUT PROBLEM. BUT I HAVE NO IDEA HOW TO EABLE DATA VERIFICATION AND DO THE REPAIR.

MAHESH

[TheWolf]

If data verification is greyed out then likely you are using security in Peachtree and the user id you are logging into does not have access to data verification.

Ellie,
Do you happen to have the name of the person that admitted this problem? A case number possibly? I have contacted some of my friends at Peachtree and they truly do not know what I am talking about when I ask about this supposed defect. You can email me directly at tsechler@software-link.com if you prefer. I really am interested if this is truly a defect.

Tom Sechler
www.Software-Link.com

[CMR-US]

I was the one who said that PT admitted this was a bug in their program.
I will send you an email.



Thanks,
Jenn

[Jim Dale]

One of the best arguments for Peachtree is that it is a $200 program that runs businesses doing 10, 20, maybe even 100 million a year. One complaint I saw on this forum was that a company wondered why they could not print financials showing a number larger than 10 billion. Yes, billion! The support on this forum alone... Look at some of the "posters", people with 10, 15 years experience with Peachtree. Authors, programmers, ex peachtree support managers... Thanks Michelle, thanks Diane, Robert, Tom, David, and everyone else that has given me new info as I search for the "best" answers for my clients. And, oh heck, god bless Tiny Tim and have a Merry Christmas! (OK so I was getting carried away...)

[TheWolf]

Funny how this thread resurfaced within days of me getting additional info.

It seems where the problem may be is in the fact that users do not want to purge their data base of extremely old transactions. Think of it as trying to keep one notebook for your entire high school education and expecting things to stay organized.

Purge at the end of each year.

Close your years when you no longer need to make changes to those years.

By keeping your database small and streamlined you are less likely to have problems and more likely for the inventory\journal sync to correct your problem.

BTW, the poster who said so long ago they were going to email me the info on the "supposed" defect, never did. Still to this day my inside sources at Peachtree are not aware of this as a defect. Other database designers I have spoken with have said that the more records and linked information you have can usually cause problems with most databases.