Can't Delete Invoice

[GeorgeRichardso]

In PCAW2004 am entering a stack of prenumbered invoices from last week. Some were paid at time of sale. I did not notice that an invoice was misplaced until I had entered a couple out of sequence. All I wanted to do was adjust Peach's number to match my pre numbered forms. An incorrectly numbered invoice had been paid at time of sale with cash and I can't get rid of it. Any magic words?

TIA

George

[Jim Dale]

Originally posted by GeorgeRichardso
In PCAW2004 am entering a stack of prenumbered invoices from last week. Some were paid at time of sale. I did not notice that an invoice was misplaced until I had entered a couple out of sequence. All I wanted to do was adjust Peach's number to match my pre numbered forms. An incorrectly numbered invoice had been paid at time of sale with cash and I can't get rid of it. Any magic words?

TIA

George
Actually you just need to remove the payment first.

[GeorgeRichardso]

Jim,

Thanks for the reply. I agree with you, I think. However, I could not remove the receipt at time of sale. It won't STICK for me. It keeps coming back! How to keep it deleted?

Thanks,

George

[Jim Dale]

Originally posted by GeorgeRichardso
Jim,

Thanks for the reply. I agree with you, I think. However, I could not remove the receipt at time of sale. It won't STICK for me. It keeps coming back! How to keep it deleted?

Thanks,

George
I'm not sure if anything but data corruption would cause this. Can you explain? If you delete the payment and save it, the invoice should show as past due.

[GeorgeRichardso]

Sequence =>
Select Invoice w/ status - Paid In Full
Customer = CASH
Total Invoice = 15.88
Amount Paid @ Sale = 15.88
Net Due = 0.00
Click Amount Paid @ Sale
Receipt Amount change from 15.88 to 0.00
Click OK
Red Stamp changes from Paid in Full to Past Due.
Cannot access Invoice No: or Customer ID.
Save Invoice.
Open Select Invoice and Status = Paid in Full.

Go To Top!

Comments?

George

[Jim Dale]

Stayed at 0 receipt? which version? if 2004 run recover data. Once you remove the receipt, you should have access to the invoice #

[GeorgeRichardso]

Jim,
Thanks for your interest. To close this out. . .
I have had many problems recently related to new computer, new OS, and many new program installs. My solution to Invoice won't delete was to reinstall Peach, restore from backup, and delete the series of invoice entries that the problem was in the middle of. Also, for what its worth, Once I get peach working for this particular problem, an invoice that is paid at time of sale can be deleted from the task bar as a single transaction rather than two as we both seemed to assume.

Again, Thanks

George