Record in Use error

[racorby]

I am having an iteresting problem. I use PC r8.0. On a regular basis, I import 4 .csv files into Peachtree. Our configuration is as follows: users have the software loaded locally, the "database" is located on a shared drive on our Novell file server.

When I try to import one of my 4 .csv files (approximately 3000 rows), near the end it locks up and gives the following error: The record you are trying to access is currently in sue. Please try again when it is available. [File: R:\.....CUSTOMER.DAT].

Now, I am the only user at this time. When you hit cancel to this error, I get and I/O error and the application locks. I need to End Task, and reboot before I can get back in.

Through various troubleshooting I have done the following: copied the database to a Windows-only server, opened the file from my client, imported the data from both the client and a Novell server, and it worked. I have reached the conclusion it has something to do with hosting the Peachtree database on the Novell Server.

Any ideas on how to fix this error?

[Unregistered]

You most likely have your answer from the fact that it worked when you copied it locally. Sounds like a network communication problem. Peachtree support always seems to blame the network for problems like this. One of their favorite suggestions is to make sure that you are using the latest drivers for your network cards. Others here have suggested that brand-name network cards like 3com are the only way to go. Others point to cables as being part of the problem and claim that Peachtree is particularly sensitive to network errors - errors that, presumably, are not affecting other applications! Good luck.