ComputerGuy273
11-23-2004, 11:03 AM
I'm running PCA 2004 on a network of four machines,
two are XP Pro, one Win 2K, and one XP Home.
The XP Home machine has been used for writing checks
successfully for at least 5 months. We use paper
check forms that have the check number, our company
name, and some other info already pre-printed
on them.
Yesterday when we tried to print some checks it started
printing information on top of the info already there
(e.g. company name) and printing the check number on
top of the existing check number. Totally messes
up the check.
I'm guessing that somehow the wrong Peachtree check
form is being invoked. Just before you print the
check it tells you the name of the check form most
recently used and gives you the option to change it.
I have tried selecting other forms and it makes a
difference in what's printed but I could not find
one that makes the printed check look right.
I have no clue as to what changed so as to cause
this. The same problem occurs on another machine
(XP Pro).
1) How do I get it to work again? Is it a matter
of finding the right Peachtree check form that
will match our checks? I tried several and
could not find any whose name obviously matched
our paper check forms. Do I need to edit a
custom form? By the way the user says she always
entered the check number when printing checks
in the past.
2) To avoid trouble in the future, any idea what
changed to cause this? None of the users ever
changed the Peachtree check form or knows anything
about them. On one of the machines (not one of
the two on which the problem is observed) I
uninstalled and reinstalled Peachtree the day
before this problem started. As always I did
a network install and pointed the new installation
to the single company file on the server machine
that we all use. Could/should this new
installation could change or mess up the Peachtree
check form on other machines?
Thanks in advance.
two are XP Pro, one Win 2K, and one XP Home.
The XP Home machine has been used for writing checks
successfully for at least 5 months. We use paper
check forms that have the check number, our company
name, and some other info already pre-printed
on them.
Yesterday when we tried to print some checks it started
printing information on top of the info already there
(e.g. company name) and printing the check number on
top of the existing check number. Totally messes
up the check.
I'm guessing that somehow the wrong Peachtree check
form is being invoked. Just before you print the
check it tells you the name of the check form most
recently used and gives you the option to change it.
I have tried selecting other forms and it makes a
difference in what's printed but I could not find
one that makes the printed check look right.
I have no clue as to what changed so as to cause
this. The same problem occurs on another machine
(XP Pro).
1) How do I get it to work again? Is it a matter
of finding the right Peachtree check form that
will match our checks? I tried several and
could not find any whose name obviously matched
our paper check forms. Do I need to edit a
custom form? By the way the user says she always
entered the check number when printing checks
in the past.
2) To avoid trouble in the future, any idea what
changed to cause this? None of the users ever
changed the Peachtree check form or knows anything
about them. On one of the machines (not one of
the two on which the problem is observed) I
uninstalled and reinstalled Peachtree the day
before this problem started. As always I did
a network install and pointed the new installation
to the single company file on the server machine
that we all use. Could/should this new
installation could change or mess up the Peachtree
check form on other machines?
Thanks in advance.