RODNEY
01-10-2002, 07:12 AM
TRYING TO UPDATE USING 'pcw902k.exe' ; getting Error Code 36
Any knowledge of what "Error Code 36" means would be appreciated.
Jacky Tse
01-10-2002, 10:08 PM
Again is 36, if my guess is correct, it's similar to the problem when update to 8.0.02, which is caused by version problem of your IE.
>>> my previous post <<<
Error (36) when updating to 8.0.02 is caused by a version problem in your Internet Explorer (IE), to correct the error message follow the steps below.
*** IMPORTANT: Backup your company data and tailor-made forms first ***
1. Go to Add/Remove Programs and uninstall Peachtree. IF on a network, everyone must be out of Peachtree.
2. Uninstall Peachtree completely. IMPORTANT: When prompted, choose YES to remove shared files from the computer.
Once uninstalled, reboot the computer.
3. Reinstall Internet Explorer 5 from the original Peachtree CD.
a. Place the Peachtree program CD in the CD-ROM drive
b. Go to Start, Programs, Windows Explorer.
c. Arrow down to the bottom left of screen and click on drive letter for CD-ROM. On the right locate ie5 folder and select.
d. Then double click ie5setup.
Even if you have IE5.5 installed, we need to install IE 5 from the CD! Choose minimal components when prompted. Do NOT repair IE 5. After reinstalling IE 5, reboot the computer.
4. Next, Reinstall 8.0 from the original CD.
IMPORTANT: After installing 8.0 again you must reboot! If you do not reboot, the patch may have problems.
5. After rebooting run the 8.0.02 patch again.
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