Recurring Nightmare (Wrong Invoice Numbers)

[EKnobil]

I'm setting up college student billing for the coming school year. As usual, I am using recurring invoices. As I did with PPA 2004, I enter each student's invoice for the first month, click Recur, and enter a starting invoice number for the first month (2005-06 #1). Unlike with 2004, however, with PPAN 2006 the subsequent invoices are not numbered by adding one to the invoice number (#2, #3, etc.), as Peachtree Help says it will, but seems to be forcing a unique invoice number.

This worked fine a couple of weeks ago under PPA 2004. Is there a setting in the 2006 version that I missed, which will choose the previous behavior?

Also, now that I have hundreds of invoices with weird (to the students and their parents) invoice numbers, any suggestions for the easiest way to clean up the mess?

TIA for whatever advice you can give!

[Diane Koers]

Did you install the patch that came out yesterday? There were some bugs in 2006.

It's working fine for me.

[EKnobil]

Thanks, Diane, for the quick response!

I did install the patch (forgot to update my sig). I assume you did, too. If not, it could be the patch that changed this.

This is very strange. Please allow me to lay out the test case I tried just now, and (if you can spare the time) ask you to try it. In either case (same or different results from mine), any hints as to what to try next?

Test case: I entered recurring invoices for three months for one customer, starting with "Invoice #1" as the first invoice number. So far so good (got Invoice #1, Invoice #2, Invoice #3). Did the same for a second customer, but got Invoice #1, Invoice #4, Invoice #5!

It appears to be avoiding duplicate invoice numbers (except in the first month).

Any help you (or anyone with 2006 SR-1, for that matter) can give on this would be much appreciated. It's not time-critical, as the invoices we are about to mail are all correct (#1). By next month, however, we have a big mess to straighten out somehow.

[EKnobil]

Found a workaround, since numbering the invoices #1, #2, etc., for each customer was important for us.

Found I can Recur using a starting invoice number of "Invoice #1" followed by the first few letters of the customer's last name. It then numers the invoices sequentially for each customer.

Not as pleasing as having it working correctly, but will get us by.

[Diane Koers]

Yep...I was able to duplicate your problem. I'm sure it's due to the new 2006 feature of alerting you when a number has already been used. It looks like it's asking you for the first month but assuming for the remaining months that you don't want the number duplicated. Definately a bug....

[EKnobil]

Thanks for the confirmation, Diane!

BTW, it's not warning/asking me about the fact that Invoice #1 is a duplicate. Maybe that's part of the bug.